Private Policy

This Privacy Policy explains how we collect, use, and protect your personal information, including phone numbers you provide to us

1. Information We Collect
We may collect:
– Contact information (name, email, phone number, address) when you request a quote, schedule a delivery, or contact us.
– Phone numbers for delivery updates, scheduling confirmations, and customer service communication.
 
2. How We Use Your Information
We use your phone number and other contact information to:
– Provide delivery updates and scheduling notifications via text message.
– Respond to inquiries and provide customer support.
– Coordinate loads and logistics services.
 
3. Text Messaging
If you provide your phone number, you consent to receive informational text messages from Terrelo Enterprise LLC related to your delivery, scheduling, or account. Message and data rates may apply. Message frequency varies (typically 1–5 per week). Reply STOP to unsubscribe at any time. Text HELP for assistance.
 
4. Sharing of Information
We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing purposes. We may share information with trusted service providers (e.g., delivery partners, brokers) only as necessary to fulfill your delivery or service request.
 
5. Opt-Out & Consent
Providing your phone number is voluntary and not required to use our services. You can opt out of text messages at any time by replying STOP or contacting us at info@terrelo.com.
 
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure.
 
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at info@terrelo.com.
 
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
 
Contact Us
Terrelo Enterprise LLC
Phone: (630) 352-0271